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Feedback Mechanisms
- 1: User Feedback Channels
- 2: Feedback Integration Processes
- 3: Social Collaboration Tools
- 4: Student Advisory Panel
1 - User Feedback Channels
- Built-In Tools: Integrate a “feedback” or “issue” button within dashboards.
- Support Access: Offer live chat or an email ticketing system.
- Community Forums: Facilitate best-practice sharing and solution brainstorming.
2 - Feedback Integration Processes
- Actionable Insights: Sort user feedback by severity or feasibility.
- Acknowledgment: Provide confirmation that suggestions or issues are being reviewed.
- Prioritization: Address critical concerns swiftly while scheduling cosmetic updates or minor features.
3 - Social Collaboration Tools
- Controlled Sharing: Let learners share achievements purely at their discretion.
- Privacy Safeguards: Users set who can see their data or achievements.
- Collaborative Features: Enable peer reviews or group projects, guided by relevant data.
4 - Student Advisory Panel
- Representation: Involve students from multiple performance ranges to balance input.
- Impact: Integrate panel suggestions into iterative updates or new features.
- Engagement: Recognize participants with certificates or mini-credentials.