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Emergency Procedures and Communication Plans
1 - Crisis Management
- Emergency Protocols: Create clear procedures for total or partial system failure.
- Incident Response Team: Assign roles for immediate triage, public statements, and technical fixes.
- Risk Assessment: Identify potential threats like power outages, natural disasters, or extended connectivity issues.
2 - Communication Strategies
- Stakeholder Notifications: Send alerts by email, text, or in-platform messages.
- Public Relations: Prepare consistent statements to avoid misinformation.
- Designated Spokesperson: Assign a single point of contact for press or public updates.